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http://www.engvid.com/ Having trouble writing an email? In this video, I will teach you five useful email expressions that will help you to write better emails. I will also teach some email vocabulary such as forward, attachment, and cc, along with some ways to end emails. Is it okay to use cc as a verb? Watch this class and find out! And don't forget to take the quiz: http://www.engvid.com/5-useful-email-expressions/ TRANSCRIPT: Hi. My name is Emma, and today we are going to look at some very useful email expressions. So we're going to look at five in total, and these email expressions can be used in formal email writing. So I've had a lot of students in the past tell me that they spend hours writing very simple, short emails. These expressions will help you to improve your email writing, and to write emails a lot quicker. So let's get started. Okay, so our first expression, very common: "Please find attached _________." Okay? "Please find attached _________." So, what do I mean by "attached"? So, in this case, "attached" is a verb, but "an attachment", which is the same thing but in the noun form, is an added computer file. So it's a computer file we add to an email. So, what are some examples of attachments? Well: "Please find attached my resume." This may be an added computer file. "Please find attached photos from the conference." So it's a very simple phrase. It's very polite. Notice we have "please". "Please find attached _________." And then you just fill in the blank with the computer file you're adding to the email. Okay? So that's our first expression. Now let's look at our second expression. "I've forwarded _________ to you." Or alternatively, we can also say: "I'm forwarding _________ to you." So, first of all, what do I mean by "forward"? Okay? Well, a forward... "Forwarding" is a verb, but it can also be a noun, as in "forward". So a "forward" is when you get an email and you decide you want to resend the email to someone else, so you forward it to them. So, again, it's when you want to resend an email and you send it to a different email address. So that's a forward. So what can I forward? Well, we've used resume already; we can use it again. "I've forwarded..." Maybe you're forwarding someone else's resume, so: "Bill's resume to you.", "I'm forwarding John's email." Maybe there was a good email he sent, so you want to forward it to someone else to you. So that covers forwarding. K, now let's look at some more expressions. Okay, so expression number three: "I've cc'd/cc'ed/copied _________"-and then you write the name of the person-"on this email." So, what does this mean? Well, sometimes maybe you've written an email to someone, but you want someone else to see what you've written. So the email isn't directed to this person; you just want them to know what's going on, so you might cc them or copy them. Okay? So there are three different ways to write this. Remember, in business writing and in formal writing for emails, we really want emails to be short and to the point. We want them to be concise, so that's why you may see "cc'd", not as a word but just with an apostrophe "d", meaning the past participle. "Cc'ed" or "copied". All of these are correct to use. So I could say: "I've cc'd Umar on this email." Meaning the email goes to someone, but Umar can also see the email too. So the email isn't directed to Umar; he can just see it too. So why might we cc someone? Well, to keep a person, so someone, in the loop. So this is another common expression you may hear. When you keep someone in the loop, it means you want them to know what is going on, so you keep them in the loop. Meaning now they know what is happening. Okay? Expression number four: "If you have any questions, please don't hesitate to contact me." So, first of all, what does "hesitate" mean? This might be a word you don't know. It means to wait. So, this can also sound like: "If you have any questions, please don't wait to contact me." "Hesitate" is, of course, more formal and it's the one that is commonly used. So this is a great way to actually end an email. Towards the end, before you say: "Sincerely", or: "Kind regards, Vanessa", or: "Emma", or: "Umar", or: "John", this is a good thing to write before the very end of the email.
In this lesson, you can learn how to deal with common situations and problems when you’re talking on the phone in English. What do you usually say on the phone in English? Let us know in the comments. You’ll see four dialogues, and then we’ll explain the vocabulary and phrases that we use. This way, you’ll learn everything you need to make phone calls in English! See the full version of this lesson on the website: https://www.oxfordonlineenglish.com/talking-on-phone-english. This lesson can help you: - Learn how to make informal phone calls. - Understand vocabulary to make formal phone calls. - See what common problems on the phone are in English and learn useful phrases to deal with them. - Learn how to leave a message on the phone in English. See more free English lessons on our website: https://www.oxfordonlineenglish.com/.
This "Speak like a Manager" lesson teaches you eight English verbs with hundreds of uses. A real vocabulary hack to learn English faster then ever! Learn to use the words identify, resolve, motivate, focus, minimize, maximize, generate, and implement. These verbs are especially useful in business and professional situations. You'll learn powerful collocations or word combinations to use these eight advanced verbs in hundreds of creative ways. Make sure to subscribe to get all the lessons in my Speak like a Manager series (https://www.youtube.com/playlist?list=PLxSz4mPLHWDamTa4xW7tkb-roADpiT5Jf). GET THE FREE LIST OF 100+ BUSINESS ENGLISH COLLOCATIONS HERE: https://www.engvid.com/english-resource/speak-like-a-manager-100-business-english-collocations/ TAKE THE QUIZ: https://www.engvid.com/speak-like-a-manager-verbs-1/ WATCH NEXT: How to change basic English into business English: https://www.youtube.com/watch?v=_2ZDNgtAsbw&t=0s&list=PLxSz4mPLHWDb5ilkSD089gY2UwKiP72S7&index=4 TRANSCRIPT Hi. I'm Rebecca from engVid. Today I'm especially excited to welcome you to a new series that I've created called: "How to Speak like a Manager". In this series you will learn how to take general English and upgrade it to business English. Okay? And we'll be doing that by looking at different verbs that you can use, adjectives, nouns, and so on. Okay? But today in this lesson we will be focusing on eight verbs. But you might be asking: "Only eight verbs and I can become a manager?" Well, yes. "Why?" Because I'm going to show you how these eight verbs, to start with, can actually be used in hundreds of ways, in different collocations or combinations of words, so therefore you'll be able to use them in all kinds of situations. Definitely in professional situations, but also in social situations or personal situations. Okay? So, let's start right now. Okay. So let's suppose what you want to say in general English or regular English is something like this: "I need to find out what's wrong." Okay? Now, on this side is all the regular English or the general English. Okay? And on this side we're going to express the same idea, but in higher English, in more advanced business English or more professional English. And you're going to help me because I didn't write the word in yet. You're going to help me because perhaps you already know some of these words, but even if you know them you might not realize how many different ways we can actually use those same words, and that's what I want you to be able to do. Okay? So suppose your idea in your mind is that: "I need to find out what's wrong." So how can we say that in more professional English? "I need to", the verb starts with "i": "I need to _______ the problem. I need to identify the problem." Okay? So, our first word today is "identify". Say it after me: "identify the problem". Good. Now, suppose the idea you're trying to convey is: "I need to fix the problem." Okay? "Fix" is a very ordinary word, so what better word could we use here? "I need to _______ the issue or the issues. I need to", you might know this word. "I need to resolve", okay? So, "resolve" is just like "solve", but usually we say: "Solve the problem", but we might say: "Resolve the issue". And "resolve" is an even higher, more advanced word. And the higher vocabulary that you use, the more professional you will sound. Okay? And that's what our goal is. Right? Okay, next: "I need to give people confidence." So what's a good word or verb for that? "To give somebody confidence" is to, something starts with "m": "I need to _______ my employees. I need to..." Do you know this word? I'm sure you've heard it. "Motivate". Okay? Say it after me: "Motivate" or "motivate". You can say the "t"; sometimes it's easier and clearer for people to understand you when you say the "t". So let's say the "t" now: "Motivate. I need to motivate my employees" or: "I need to motivate my employees." Okay? Instead of saying: "I need to give people confidence", because you see that all the verbs here are very ordinary, everyday verbs, and those are higher-level verbs. Next: "I need to give clients my attention." Again, we have a very weak verb here, so how can you say that: "I need to give my attention to my clients or give clients my attention"? The word... The verb starts with "f": "I need to _______ on our clients." What's the verb? Do you know it? "I need to focus", okay? Say it after me: "Focus". Be careful how you pronounce this word because otherwise it can sound improper. All right? "I need to focus on our clients." Sounds a lot better than saying: "I need to give my attention to my clients." Okay? "I need to focus". Next: "I need to spend as little as possible". "Spend as little" means spend as little money. So what's one word that captures that idea, to spend as little as possible? It starts with "m": "I need to _______ our expenses or our costs." Do you know what it is? Okay? So the word is "minimize". […]
Learn 1 simple trick to write ANYTHING easily - you can use this for emails, essays, letters, reports, etc. Also see - MOST COMMON MISTAKES IN ENGLISH & HOW TO AVOID THEM: https://www.youtube.com/watch?v=1Dax90QyXgI&list=PLmwr9polMHwsR35rD9spEhjFUFa7QblF9 For more FREE English lessons, SUBSCRIBE to this channel. Transcript: Do you often find it difficult to write things? Like emails, letters or essays? Do you sit down to write something and then realize you don’t know what to write? If your answer is yes, then this lesson will help you to overcome exactly these problems because I’m going to teach you a very simple trick that you can use to write anything easily, quickly and effectively. This is a process used by the best writers in the world and it’s called the POWER writing method. You can use it to write emails for work, essays for your English exam, you can use it for letters, business reports, blog posts, stories – basically, anything that you need to write. But you might be asking – why is it called POWER writing? Well, POWER refers to the five stages of the writing process: Prepare, Organize, Write, Evaluate and Review. This is the order you will follow and it will allow you to write without getting stuck by focusing on one task at a time. So let’s start with the first stage – prepare. Before you write anything at all, you must prepare for it. This is because the reason we often struggle to write is that we don’t have enough ideas when we put pen to paper. So the most important task of writing is to come up with good points before you write. So this is the very first stage – before you write a single sentence, you’re going to collect ideas. And here’s how you do it: You take your paper and pen (or you can do this on your computer if you wish), and you note down anything that comes to mind. Don’t criticize your ideas – don’t leave out or discard anything. Whatever you get, write it down. Don’t worry about organizing your ideas – we’ll do that in the next stage. Also, don’t worry about grammar, spelling or punctuation – remember we just want ideas so if there are mistakes, no problem. And keep doing this until you have no more ideas. As an interesting note, this process of coming up with ideas is called brainstorming. OK, let’s look at an example of how to do this. Let’s say you’re in an English exam, and you have to write an email of complaint. Here’s your task: You recently purchased an item online, but you are not happy with it. Write an email of complaint to the manager of the shopping website: say what you bought, why you are not happy with it, and what action you expect them to take. So let’s start by collecting some ideas for this. So what kinds of things can we buy online? We can buy clothes, we can buy computers, phones, books and so on. Let’s think of some more specific ideas – I like computers, so let’s talk about them. You can buy a laptop. Actually, you can also buy computer parts like a monitor, a mouse or a keyboard. For this task, I’m going to go with a mouse because it’s easy. Now if I bought a mouse, what problems might I have with it? I think the most common one that people face is with one of the two buttons – let’s pick the right-click button, but you can also have trouble with the scroll wheel – that’s the wheel in the middle. So I bought a mouse and maybe just two days later, the right-click button started having problems. But I’m going to say that now it’s been a week and the button has just stopped working. You can see that I’m just using my imagination. I want to add some more details, so let’s say the scroll wheel is also having some problems. What problems can it have? Well, if I try to scroll in one direction, it actually makes the screen go the wrong way. So we have our problems now. But what do we want the shopping website to do? We can say give me my money back – that’s called a refund, or we could ask for a replacement. I like that idea. Now when they give me a new item, they will want the old one back. So I’ll have to return the defective unit. That means the mouse that’s not working. Alright, we are done collecting ideas. And here in just two minutes, we have all the information we need to write our email. Notice that as I was brainstorming, I came up with lots of ideas – I collected everything that came to mind without leaving anything out. And then I expanded on the important ideas. It can be very helpful to talk out loud during this stage like I was doing – try to have an imaginary conversation and you will find it easier to generate ideas. Also, it’s good to use paper and pen for this exercise rather than your computer.
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In this lesson, you can learn how to write an email in English.
Do you need to write emails at work? Are you worried that your emails aren’t clear, or that you make mistakes in English? In this lesson, you can see a how to write clear, natural-sounding emails easily and quickly.
We’ll show you how to write an email in English from beginning to end, in simple, clear steps that you can follow right now!
You can see the full version of this free lesson here: https://www.oxfordonlineenglish.com/write-emails-in-english
This lesson will help you:
- Write clear email greetings.
- Begin an email by explaining why you are writing.
- Add details to your email.
- Move between ideas in your email.
- Use a call to action to discuss the main idea of your email.
- Learn how to sign off, or close, your email.
- Practice writing an email in English using examples.
Visit our website to see more, free English lessons like this one: https://www.oxfordonlineenglish.com/