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For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience Customer service vs. customer experience; Do you know the difference? One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why. On the left, list five companies you return to again and again, and on the right write the reason for doing so. For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________." The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business. #1: Fast - 0:38 #2: Quality - 0:49 #3: Cheap - 0:57 #4: Luxury - 1:10 #5: User Friendly - 1:23 #6: Customer Service - 1:38 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.
Join career expert and award-winning author Andrew LaCivita as he teaches you how to get your resume noticed in 5 seconds guaranteed! -------------------- FREE STUFF! -------------------- JOB SEARCH WEBINAR: HOW TO FIND A JOB YOU LOVE: 10 Steps to Find Your Dream Job 10X Faster: http://bit.ly/FindJobYouLoveWebinar-yt DOWNLOAD: 10X10 JOB SEARCH FORMULA: The 10 Most Important Steps and 10 Tips for a Successful Job Search: http://bit.ly/10x10JobSearchFormula-youtube FREE RESUME WEBINAR: 3 Secrets to Get Your Resume Noticed: Keys to Put Your Resume on Top of the Pile: http://bit.ly/getresumenoticedwebinar FREE RESUME TEMPLATE DOWNLOADS WITH INSTRUCTIONS PROFESSIONAL FORMAT: http://bit.ly/ultimateresumetemplate COLLEGIATE FORMAT: http://bit.ly/ultimatecollegiateresumetemplate -------------------- JOIN MY JOB SEARCH BOOT CAMP -------------------- Want the most advanced and effective job searching program created? Check out my Job Search Boot Camp to find your dream job fast! 5 sessions, lifetime access, live event (plus recordings), ongoing coaching and so much more: - Start in the right place (your headline/pitch, your why, your needs, your questions for the employers) - Create marketing material that wows (resume, cover letters, LinkedIn Profile) - Run the perfect job hunt (most advanced job search strategies) - Interview to win the job (ace any type of interview and learn advanced selling techniques) - Negotiate like a pro (learn the nuances, psychology and steps to get paid what you deserve) Learn more and ENROLL HERE: https://www.milewalkacademy.com/p/andrew-lacivita-job-search-boot-camp -------------------- CONNECT WITH ANDREW -------------------- Join Andrew's email list: http://milewalk.com/mwblog Get Andrew's books and training: https://www.milewalkacademy.com YouTube: https://www.youtube.com/andylacivita Facebook: https://www.facebook.com/andrewlacivita Twitter: https://twitter.com/arlacivita LinkedIn: https://www.linkedin.com/in/andrewlacivita Instagram: https://www.instagram.com/andrewlacivita iTunes free podcast: https://itunes.apple.com/us/podcast/tips-for-work-life-andrew/id1120387046 -------------------- SUMMARY -------------------- How long? 6 Seconds!? Don’t believe me? I’m sharing my personal experience (more on this in a minute), but a number of job sites such as The Ladders (check out their eye-tracking story on how recruiters review resumes) indicate their survey says employers review your resume in six seconds. Ouch. How do you review the resume? Click. Open. Big Thunderbolt Mac Screen! Eye-Glance 1: Name please! My eyes go right for the top center. I want to see your name. Just your name and geography. Eye-Glance 2: Then I look at the entire top half of the first of page of your resume—all at once. Eye-Glance 3: Then I scramble down the left column of the first page. I’m looking for the companies you worked for. I’m much more interested in which companies you worked for than the positions you held. Eye-Glance 4: Then I look at the entire second page all at once. This entire eye-glancing escapade takes me no longer than six seconds. How do you decide to keep reviewing the resume? Now, I need to decide whether to delete the resume or whether to review it. I stress the word review because anyone who has time to read your entire resume has too much time on his or her hands. Want to know what I’m looking for? What’s the 5-second magic pill?! Why did you open this post? It was one of two reasons. You either know and love me and thought omigawd, Andy has another amazing post and I just have to watch (listen or read). Otherwise, you had no clue who I was, but saw the headline telling you some dude promises you resume glory in five seconds. I’m guessing the latter. Regardless of your reason, you need to interrupt the recruiter’s mind-numbing review process by giving her something she’ll love—right away. It’ll be your analogous “headline.” She wants to know you’ll bring value to her organization. The easiest way to do this is by encapsulating who you are professionally—in aggregate—and also highlighting your (likely three most) valuable contributions. I suggest doing this in a Career Profile section at the very top followed immediately by a Career Highlights section immediately underneath. I’ve already given you the exact formula and language in How to Build the Ultimate Professional Resume (http://milewalk.com/mwblog/build-ultimate-professional-resume-andrew-lacivita/). I’ve also given you the templates whether you need a professional or collegiate resume. Get your ultimate professional resume template with instruction here: http://bit.ly/ultimateresumetemplate Get your ultimate collegiate resume template with instruction here: http://bit.ly/ultimatecollegiateresumetemplate
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"This video gives you all the information you need to apply to to top business school PhD programs. It has been produced by the HEC Paris PhD Program to help prospective candidates to optimally prepare their application material, such as motivation letter, letters of recommendation, support material and GMAT/GRE, and to avoid common mistakes in applications." More http://www.hec.edu/Ph.D/Admissions/Application
"How to Write a Literature Review in 30 Minutes or Less" breaks down this academic assignment into 5 easy steps: 1. Strip out summary paragraphs from research 2. Reorder summary paragraphs for the liteature review 3. Combine paragraphs if necessary 4. Add topic sentences and transitions to form literature review's body paragraphs 5. Add introduction and conclusion paragraphs to complete the literature review The literature review does not have to be a daunting or mysterious academic assignment. As a matter of fact, the so-called "literature review" is a common task in the professional workplace but is called a "backgrounder" or "background research" instead of a literature review. The video provides a real-world example of writing a practical literature review as an HR employee in an IT company. Stop being intimadated by what is actually an easy assignment by learning what a literature review really is and how to do one quickly and easily. Review of Literature | Literature Review Example | Literature Review Sample | Literature Survey | Literature Review Format | Literature Review Dissertation | Example of Literature Review | Writing a Literature Review
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